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RESERVATIONS

Hawthorn Suites By Wyndham McAllen

4801 W Expressway 83, McAllen, Texas, 78503
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Hawthorn Suites By Wyndham McAllen

4801 W Expressway 83, McAllen, Texas, 78503
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McAllen
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Entrance & Lobby
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car FREE PARKING
coffee COMPLIMENTARY BREAKFAST
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  • Studio Suite, 1 King Bed with Sofa bed, Non Smoking
    Studio Suite, 1 King Bed with Sofa bed, Non Smoking
    Studio Suite, 1 King Bed with Sofa bed, Non Smoking
    Studio Suite, 1 King Bed with Sofa bed, Non Smoking
    Studio Suite, 1 King Bed with Sofa bed, Non Smoking

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    Studio Suite, 1 King Bed with Sofa bed, Non Smoking

    1 King Bed and 1 Double Sofa Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
  • Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds)
    Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds)
    Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds)
    Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds)
    Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds)

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    Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds)

    1 King Bed and 2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Suite, 2 Bedrooms, Non Smoking (1 King Bed and 2 Queen Beds) - 2 bedrooms and living room
    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
  • Deluxe Suite, 1 Bedroom
    Deluxe Suite, 1 Bedroom
    Deluxe Suite, 1 Bedroom
    Deluxe Suite, 1 Bedroom
    Deluxe Suite, 1 Bedroom

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    Deluxe Suite, 1 Bedroom

    1 King Bed and 1 Double Sofa Bed
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Deluxe Suite, 1 Bedroom - Bedroom and living room
    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Separate bedroom
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
  • Suite, 2 Queen Beds
    Suite, 2 Queen Beds
    Suite, 2 Queen Beds
    Suite, 2 Queen Beds
    Suite, 2 Queen Beds

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    Suite, 2 Queen Beds

    2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Suite, 2 Queen Beds - Separate living room
    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

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    Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
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    Room Highlights

    Layout of Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) - Separate living room
    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Grab bar in shower
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar in shower
    • Grab-bar near toilet
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Roll in shower
    • Room Linens provided
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible
  • Suite, 1 King Bed
    Suite, 1 King Bed
    Suite, 1 King Bed
    Suite, 1 King Bed
    Suite, 1 King Bed

    0/0

    Suite, 1 King Bed

    2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Suite, 1 King Bed - Bedroom and living room
    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Room Linens provided
    • Separate bedroom
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
  • Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)
    Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    0/0

    Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

    2 Queen Beds
    FreeBreakfast Free Breakfast
    FreeParking Free Parking
    clock
    Check savings and offers

    Room Highlights

    Layout of Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower) - Bedroom and living room
    Internet - Free WiFi
    In Room Entertainment - LED television with premium channels
    Food and Beverages - Kitchen with refrigerator, microwave, dishwasher, and cookware/dishware
    Bed Type and Features - Premium bedding and bed sheets
    Restrooms & Showers - Private bathroom, shower, free toiletries, and a hair dryer
    Extra Features - Free local calls, double sofa bed, and sofa bed; free rollaway/extra beds and free cribs/infant beds available on request
    Pleasure - Air conditioning and daily housekeeping
    Accessibility - Grab bar in shower
    Non-Smoking
    Connecting/adjoining rooms can be requested, subject to availability

    Amenities and Features

    • AC
    • Adjoining-Connecting rooms available
    • Alarm clock
    • Bath Towels Provided
    • Bathroom (Private)
    • Coffee and tea maker
    • Complimentary cribs/infant beds
    • Complimentary local calls
    • Complimentary Rollaway - extra beds
    • Complimentary toiletries
    • Complimentary Wifi
    • Desk
    • Dishware, Cookware and utensils
    • Dishwasher
    • Grab-bar in shower
    • Grab-bar near toilet
    • Hair dryer
    • High-speed internet access
    • Housekeeping (Daily)
    • In room safe
    • Iron - ironing board
    • Kitchen
    • LED TV
    • Microwave
    • Non Smoking
    • Premium bedding
    • Refrigerator
    • Roll in shower
    • Room Linens provided
    • Shower only
    • Sofa-bed
    • TV
    • TV - Premium channels
    • TV - Satellite Service
    • TV size measurement: inch
    • Wheelchair accessible

ABOUT THE HOTEL

About Hawthorn Suites By Wyndham McAllen Hotel

Hotel Location & Nearby Attractions

When you stay at Hawthorn Suites By Wyndham McAllen in McAllen, you'll be in the business district, within a 5-minute drive of McAllen Convention Center and La Plaza Mall. This hotel is 8.8 mi (14.2 km) from Puente Internacional Reynosa-Hidalgo and 1.2 mi (1.9 km) from Palms Crossing.

Popular Hotel Amenities and Features

Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Guests can get around on the complimentary shuttle, which operates within 5.0 mi.

Business, Other Amenities

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in McAllen? This hotel has 1453 square feet (135 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Restaurants, Bars, Lounge & Dining options

Grab a bite from the grocery/convenience store serving guests of Hawthorn Suites By Wyndham McAllen. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 9 AM.

Hotel Accommodations and Guest Rooms

Make yourself at home in one of the 98 air-conditioned rooms featuring kitchens with refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pet Policy for Hawthorn Suites By Wyndham McAllen
If you are thinking of bringing your pet and want to know if pets are allowed at Hawthorn Suites By Wyndham McAllen, please read the hotel pet policy. Sometimes the hotel may charge pet fees or have weight limit on pets. The pet policies of Hawthorn Suites By Wyndham McAllen are listed below.

Pets not allowed

Additional Hotel Details
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Contactless check-out is available
  • Shield between guests and staff in main contact areas
  • Property confirms they are implementing guest safety measures
  • Temperature checks are available to guests
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Individually-wrapped food options are available
  • Social distancing measures are in place
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer
  • Property is cleaned with disinfectant
  • Individually-wrapped food options are available for dinner
  • Staff wears personal protective equipment
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Individually-wrapped food options are available for breakfast
  • Masks are available to guests
  • Gloves are available to guests
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant

HOTEL LOCATION

Nearest airport and around Hawthorn Suites By Wyndham McAllen
- McAllen, Texas Hotel

Distances are displayed to the nearest 0.1 mile and kilometer.

Palms Crossing - 1.9 km / 1.2 mi
Mission Event Center - 2.1 km / 1.3 mi
McAllen Performing Arts Center - 2.1 km / 1.3 mi
McAllen Convention Center - 2.2 km / 1.4 mi
Palm View Golf Course - 2.3 km / 1.4 mi
McAllen Nature Center - 3.1 km / 1.9 mi
South Texas College - 4.4 km / 2.8 mi
17th Street Entertainment District - 4.6 km / 2.8 mi
Cine El Rey Theatre - 4.7 km / 2.9 mi
La Plaza Mall - 5 km / 3.1 mi
McAllen Heritage Center - 5.2 km / 3.2 mi
McAllen Medical Center - 5.3 km / 3.3 mi
Rio Grande Regional Hospital - 5.5 km / 3.4 mi
McAllen Chamber of Commerce - 5.8 km / 3.6 mi
Chase Texas Tower - 5.9 km / 3.6 mi

The nearest airports are:
Miller Intl. Airport (MFE) - 4.7 km / 2.9 mi
Reynosa, Tamaulipas (REX-General Lucio Blanco Intl.) - 28.4 km / 17.6 mi

The preferred airport for Hawthorn Suites By Wyndham McAllen is Miller Intl. Airport (MFE).

Group hotel rates (9+ROOMS)

Get competing quotes for free and save up to 70% on group rates for Weddings, Meetings, Sports Teams and other Events.
We have lowest special group rates and discounts for any type or group size.
GROUP RATES (9+ ROOMS)

TRAVELER SENTIMENTS

About Hawthorn Suites By Wyndham McAllen Hotel

Is free parking available at the Hawthorn Suites By Wyndham McAllen?
Yes, parking is available free of cost at the Hawthorn Suites By Wyndham McAllen. This is one of the hotels in McAllen with Free Parking.
Can you get free breakfast at this hotel?
Yes, complimentary breakfast is offered to guests staying at the Hawthorn Suites By Wyndham McAllen, McAllen hotel. A good choice among McAllen hotels with free breakfast.
Does this property have a swimming pool?
Yes, Hawthorn Suites By Wyndham McAllen has a hotel pool.
What is the check-in policy?
The checking times for Hawthorn Suites By Wyndham McAllen are between 3:00 PM and 2:00 AM. The minimum age to check-in is 21.
What is the check-out time?
This Hawthorn Suites By Wyndham McAllen's check-out time is 11:00 AM.
What brand is Hawthorn Suites By Wyndham McAllen?
Hawthorn Suites By Wyndham McAllen is a part of Hawthorn Suites By Wyndham.
What is the street address for Hawthorn Suites By Wyndham McAllen?
The address for Hawthorn Suites By Wyndham McAllen is 4801 W Expressway 83, McAllen, Texas 78503
What is the price for tonight?
Based on recent averages, the price for tonight can start at 99.
What is the nightly room rate for this weekend?
Based on recent averages, the room rate for this weekend can be as low as 99 per night.
When was the Hawthorn Suites By Wyndham McAllen built?
The Hawthorn Suites By Wyndham McAllen in McAllen was built in 2015.
How many guest rooms are at Hawthorn Suites By Wyndham McAllen?
The Hawthorn Suites By Wyndham McAllen has a total of 98 guest rooms.
How many floors does the Hawthorn Suites By Wyndham McAllen have?
This McAllen hotel has 5 floors. The hotel has 1 building/tower.
What is the hotel theme?
Travelers find this hotel Good for Business Travelers. Other themes include Family.
Recommended landmarks, attractions or things to do around HAWTHORN SUITES BY WYNDHAM MCALLEN?
HAWTHORN SUITES BY WYNDHAM MCALLEN is within minutes from Palms Crossing - 1.9 km / 1.2 mi , Mission Event Center - 2.1 km / 1.3 mi and McAllen Performing Arts Center - 2.1 km / 1.3 mi
Which the best airport near HAWTHORN SUITES BY WYNDHAM MCALLEN?
The preferred airport for Hawthorn Suites By Wyndham McAllen is Miller Intl. Airport (MFE). The airport is conveniently located when visiting this McAllen hotel.

ADDITIONAL HOTEL REVIEWS

Hawthorn Suites By Wyndham McAllen Reviews Summary

  • Hotel review by Juarez

    Juarez

    Exceptional

    Highly recommended

    Pros: Awesome

  • Hotel review by Juarez

    Juarez

    Exceptional

    Highly recommended

    Pros: Awesome

  • Hotel review by Somourn

    Somourn

    Good

    Good

  • Hotel review by Somourn

    Somourn

    Good

    Good

  • Hotel review by Lori

    Lori

    Very Good

    Very good

  • Hotel review by Lori

    Lori

    Very Good

    Very good

  • Hotel review by Amanda

    Amanda

    Good

    It was ok. Nothing bad...

    Pros: The size of the room
    Cons: Needs update and deep cleaned

  • Hotel review by Amanda

    Amanda

    Good

    It was ok. Nothing bad happened, but could have been nicer.

    Pros: The size of the room
    Cons: Needs update and deep cleaned

  • Hotel review by Sergio

    Sergio

    Wonderful

    Exceptional

  • Hotel review by Sergio

    Sergio

    Wonderful

    Superb

  • Hotel review by Enrique

    Enrique

    Exceptional

    Perfect

  • Hotel review by Enrique

    Enrique

    Exceptional

    Exceptional

  • Hotel review by Crutchfield

    Crutchfield

    Fair

    Passable

  • Hotel review by Thomas

    Thomas

    Good

    Basic Suites in Western McAllen

    Pros: Offered mini-kitchen with dishwasher, and office barrier between living & sleeping space: a long desk w/ space for work Separate sink/toilet & bath areas Breakfast w/ several options in open space Adequate hot water for showering Staff seemed genuinely willing to help, & responded to concerns raised at check-in based on my questions from reading reviews about problems
    Cons: Accessibility is thru a side alley in a commercial area Attention to details in cleaning may need work: I reached my hand into a shelf & encountered some brown substance. We needed the sofa-bed, but could not figure out how to make it work: called desk: told there were handles: could not find: desk sent someone up: turns out there is a rope pull that was not visible. Had to make second call to get bedding: mattress pad & two sheets simply dumped on the bed. Luckily, the person in the bed (me) didnt need the duvet due to next issue, so could give to person on sofa-bed A/C seems to need work, as the building is a sort of Stalinesque monolith without shade & the instructions provided were simply for turning on & off. Limited cooling at first At 11:30 PM, another call to the desk: several adults were in festive mode at the pool with loud music, and given the construction of the building, the sound carried right into the room. Desk was unaware that the pool was still in use after closing hour (11 PM) but said they would send someone to look into it.

  • Hotel review by Anonymous

    Anonymous

    Very Poor

    One of my favorite places That I will probably never stay at again

    Pros: I love the location and the amenities always clean
    Cons: The assistant manager Carolina Garcia was extremely rude to myself and my guests. We had multiple rooms and will probably never go back based on this last experience. I go often and have never been treated so poorly

  • Hotel review by Thomas

    Thomas

    Good

    Basic Suites in Western McAllen

    Pros: Offered mini-kitchen with dishwasher, and “office” barrier between living & sleeping space: a long desk w/ space for work Separate sink/toilet & bath areas Breakfast w/ several options in open space Adequate hot water for showering Staff seemed genuinely willing to help, & responded to concerns raised at check-in based on my questions from reading reviews about problems
    Cons: Accessibility is thru a side alley in a commercial area Attention to details in cleaning may need work: I reached my hand into a shelf & encountered some brown substance. We needed the sofa-bed, but could not figure out how to make it work: called desk: told there were “handles”: could not find: desk sent someone up: turns out there is a “rope pull” that was not visible. Had to make second call to get bedding: mattress pad & two sheets simply dumped on the bed. Luckily, the person in the bed (me) didn’t need the duvet due to next issue, so could give to person on sofa-bed A/C seems to need work, as the building is a sort of Stalinesque monolith without shade & the instructions provided were simply for turning on & off. Limited cooling at first At 11:30 PM, another call to the desk: several adults were in festive mode at the pool with loud music, and given the construction of the building, the sound carried right into the room. Desk was unaware that the pool was still in use after closing hour (11 PM) but said they would send someone to look into it.

  • Hotel review by Anonymous

    Anonymous

    Very Poor

    One of my favorite places...

    Pros: I love the location and the amenities always clean
    Cons: The assistant manager Carolina Garcia was extremely rude to myself and my guests. We had multiple rooms and will probably never go back based on this last experience. I go often and have never been treated so poorly

  • Hotel review by Juan

    Juan

    Wonderful

    Good nice clean place

    Pros: Space in the room
    Cons: Location is hidden

  • Hotel review by Juan

    Juan

    Wonderful

    Good nice clean place

    Pros: Space in the room
    Cons: Location is hidden

  • Hotel review by Eva

    Eva

    Exceptional

    Perfect